Updated, June 2021
Refined Department B.V., Koeweistraat 6 G, 4181 CD Waardenburg, The Netherlands, is responsible for collecting, processing and using personal identification information under applicable data protection law.
We only store and process personal data that each User voluntarily submit to us; such as by filling in a contact form, subscribe to the newsletter, making a purchase and/ or any other activities, services, features or resources we make available on our Site.
Users may, however, visit our Site anonymously and they can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Refined Department collects and uses Users personal information for the following purposes:
To improve customer service
To respond more effectively to your customer service requests and support needs
To improve our Site
To improve our website offerings based on the information and feedback we receive from you
To send periodic emails The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
All stored data that is not used within 1,5 year will be automatically deleted from our database and will not be used for any purposes.
We do not sell, trade, or rent Users personal identification information to others.
We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Each User has the right to request information about the stored personal data at any time. As well as the right to get a copy of your data transferred to you or to another party and the right to correct, block or delete this data.
Please contact our Customer Service to get access to your personal data:
Refined Department B.V.
Koeweistraat 6 G
4181 CD Waardenburg
T: +31(0)73 303 4150
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 16, and no part of our website is structured to attract anyone under 16.
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.